Welcome to Ralli ("Ralli," "we," "our," or "us"). Ralli is a family coordination and scheduling platform designed to help families manage activities, calendars, transportation, and logistics across multiple apps and services.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information. By using Ralli, you agree to the practices described in this Privacy Policy.
1. Information we collect.
Account information
When you create an account, we may collect:
- Name
- Email address
- Password (encrypted/hashed)
- Profile photo (optional)
Family & household information
To provide core functionality, we may collect:
- Family member names
- Activity information
- Team or organization names
- Calendar events and schedules
- Assigned responsibilities (rides, pickups, etc.)
Calendar & integration data
If you connect third-party calendar or scheduling services, we may access:
- Calendar events
- Event dates and times
- Locations
- Event descriptions
- Linked scheduling feeds (such as ICS calendar feeds)
We only access the information necessary to provide Ralli's functionality.
Device & usage information
We may automatically collect:
- Device type
- Operating system
- Browser type
- IP address
- App usage activity
- Crash and diagnostic data
Payment information
Payments may be processed by third-party providers such as Stripe. Ralli does not store full payment card information on our servers.
2. How we use information.
We use information to:
- Provide and improve Ralli
- Sync and organize family schedules
- Detect conflicts and coordination gaps
- Send reminders and notifications
- Improve app performance and reliability
- Provide customer support
- Communicate product updates and important notices
- Prevent fraud, abuse, or unauthorized access
We may also use aggregated and anonymized data to understand trends and improve the platform.
3. AI & automation features.
Ralli may use automation and AI-powered features to:
- Detect schedule conflicts
- Surface organizational insights
- Recommend planning adjustments
- Summarize schedule activity
These features are intended to assist users and should not be relied upon as the sole source for scheduling or planning decisions.
We do not use your private family data to train public AI models.
4. Sharing of information.
We do not sell your personal information.
We may share information with:
- Service providers that help operate Ralli
- Payment processors
- Cloud hosting providers
- Analytics providers
- Third-party integrations you choose to connect
We may also disclose information:
- If required by law
- To protect our legal rights
- To prevent fraud or security threats
- In connection with a merger, acquisition, or sale of assets
5. Data retention.
We retain information only as long as necessary to:
- Provide the service
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
You may request deletion of your account and associated data at any time by contacting us at support@joinralli.com.
6. Children's privacy.
Ralli is intended for use by parents and guardians.
We may collect limited information related to children (such as names, schedules, or activities) solely to provide family coordination features requested by a parent or guardian.
We do not knowingly collect personal information directly from children without parental involvement.
If you believe a child has provided information improperly, contact us immediately at support@joinralli.com.
7. Data security.
We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your rights & choices.
Depending on your location, you may have rights to:
- Access your data
- Correct inaccurate information
- Delete your information
- Export your data
- Opt out of certain communications
To exercise these rights, contact support@joinralli.com.
9. Third-party services.
Ralli may link to or integrate with third-party services, including calendar providers and activity platforms.
We are not responsible for the privacy practices of third-party services. Please review their policies separately.
10. Changes to this policy.
We may update this Privacy Policy from time to time.
If we make material changes, we will notify users through the app, website, or email.
Continued use of Ralli after updates means you accept the revised policy.
11. Contact us.
If you have questions about this Privacy Policy, contact us at: